Digital Banking
More powerful Digital Banking is here!
Your upgraded First Federal Digital Banking experience is now available! Log in today and explore the powerful new interface and all-in-one financial management tools. See the frequently asked questions to view the steps for logging in to Digital Banking online or download the upgraded mobile app.
Digital Banking video tour
You now have access to a wealth of new and upgraded features. Watch this video for a tour of the new dashboard, learn how to personalize your features, and get to know your more powerful Digital Banking experience!
To access your account on the mobile app
To access the upgraded mobile app, uninstall the previous app from your device and download the new mobile app. Search "First Federal Bank of KC" in your device's app store or click the button for your device below.
New and improved features
The upgraded online and mobile banking platform includes many new and improved features to make your Digital Banking experience even better.
External or Internal Transfers
Set up one-time or recurring transfers between your own accounts or to other FFBKC customers.
Mobile Deposits
Securely deposit checks anytime, anywhere, just by using your phone!
Bill Pay
Set up automatic bill payments or send funds easily to a third party.
Customized Push Alerts
Set alerts for transactions or other account activity that will notify you on your mobile device.
Integrated Card Controls
Toggle cards on and off, report lost cards and manage card settings right from your Digital Banking suite.
Secure Messages
Get quick, personal help with your account.
Intuit Quickbooks
Effortlessly manage your finances by syncing your bank accounts with Intuit, giving you real-time insights, smoother tax prep, and a clear picture of your financial goals.
My Money Manager
Easily link and view all your accounts in one place to manage and monitor your financial health!
Check out this preview of My Money Manager: our NEW in-app personal financial management tool.
Frequently Asked Questions
Why is this upgrade happening?
We’re making changes to our digital banking experience because we’ve been listening closely to your feedback. You’ve shared what you loved about our previous platform, and we’re excited to bring back many of the features that made managing your finances easier for you.
These updates are all about making your experience better—simpler, smoother, and more aligned with how you want to manage your finances. We appreciate your input and can’t wait for you to see what’s coming.
How can I get help during this upgrade?
We are here to help! Should you have questions about the upgrade, contact our Customer Advisory Center at (816) 241-7800 Monday to Friday, 8:30 a.m. – 5 p.m. CT and Saturday, 8:30 a.m. – 12:00 p.m. CT.
How can I log in to the upgraded platform?
- On the FFBKC website, click the blue login button. (On mobile, open the drop down menu and click "Login".)
- Click "Digital Banking." Type in your username and click "Continue".
- You will be directed to the login page. If this is your first time logging in, enter the last four digits of your Social Security number in the password field (not your previous password) and sign in. For business customers, use the last four digits of EIN in the password field.
- Enter the verification code and follow the prompts to:
- Set up a new password.
- Set up two-step verification
- Review the terms and conditions.
- You can now explore First Federal Bank of Kansas City's upgraded Digital Banking platform!
In the event that you receive a prompt that you are locked out of your account, please call us for assistance at (816) 245-4225.
How do I send money to myself?
If you simply need to transfer funds between your accounts at First Federal Bank — from checking to savings for example — use the ”Transfers" feature. To transfer funds to or from accounts you have at other financial institutions, you’ll first need to link to the external account by following these steps.
- Log in to Digital Banking online or on your mobile app.
- Select "Transfers" from the side menu.
- Select "+ External account". You will be asked to confirm your password.
- Enter a name for the linked account to help you easily identify it.
- Enter the routing number, account number, and account type (it's especially important to enter the correct account type) for your external account and click "Submit."
- Two small deposits will be sent to your external account. Once received, return to your First Federal account, select "Transfers" from the dashboard menu, click "External account" and select the account you are working with.
- Finally, enter the exact amount of the deposits you received to confirm your linked account. You should now see your external account added to the bottom of your accounts list!
How do I pay bills or send money to someone?
You can send money to friends or family or pay a bill with these simple steps.
- Go to "Pay" in the mobile banking app. If you are logged in on your PC, you’ll see “Pay a bill” and “Pay a person” as separate buttons for these features.
- If you have not yet enrolled in payments, you will see a screen prompting you to do so.
- Select “Add a payee” (or the “+” button) to add either a person or company to pay and a method to set up your payment (Direct Deposit, Email, Text Message, or Check).
If you ever need to edit a payment or change the account you are paying from, log into your account via the website, select "Bill pay", and then "Manage payments".