Digital Banking Upgrade
Get ready for more powerful digital banking
We’re proud to announce a coming upgrade to your Digital Banking experience! Beginning in February 2025, online and mobile banking with First Federal Bank of Kansas City will become even more convenient.
What can I expect during the upgrade?
These improvements to our Digital Banking platform will include the First Federal Bank of Kansas City mobile app as well as our online banking digital banking portal on the web. With this upgrade, you can expect enhancements to your favorite features and access to new tools designed to make managing your finances easier.
We’ll update this page with additional information as we get closer to the upgrade. In the meantime, please bookmark this page, make sure your contact information is up-to-date in your Digital Banking settings, and look for more communication from First Federal in your email and U.S. Mail in the coming weeks!
Frequently Asked Questions
What does this upgrade mean to me?
Our Digital Banking upgrade will bring you a more powerful banking experience! You can expect a wide range of benefits, including external transfers, enhanced mobile check deposit features, customizable push alerts, and a seamless financial management tool to help you track all your accounts and create custom budgets.
What do I need to do to prepare for this change?
Bookmark this page, and watch for communication from First Federal in your email and mailbox. We will be updating this page with more information as the upgrade gets closer, and we will be sending important information to you soon to help you prepare.
Why is this upgrade happening?
This upgrade is designed to ....
How can I get help during this upgrade?
We are here to help! Should you have questions about the upgrade, contact our Customer Advisory Center at (816) 241-7800 Monday to Friday, 8:30 a.m. – 5 p.m. CT. Phone service will be extended until 6 p.m. starting Thursday 2/6 through Thursday 2/14/25, and available from 8:30 a.m. to 5 p.m. on Saturday 2/8/25 and 2/15/25.